Privacy policy

Privacy terms

This privacy policy (“Privacy Policy”) sets out how Exhale Womens Pilates Pty Ltd ACN 661 510 112 (Exhale) upholds your rights under the New South Wales Privacy Principles contained in the Privacy and Personal Information Protection Act 1998 (PPIP Act). This Privacy Policy for Exhale lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can assess the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from Exhale.

Exhale may change this Privacy Policy from time to time by updating this page. This
Privacy Policy is effective from 17 October 2022.

WHAT WE COLLECT

Exhale may collect the following information:

  • Name
  • Contact information including email address and mobile
  • Date of birth
  • Emergency contact person
  • Bank account and/or credit card details
  • Payment history
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Health related information, including (but not limited to):
    • Your health
    • Your weight and body measurement
    • Your medical history
    • Your COVID-19 vaccination status (if required for entry under
      government regulation)
    • Whether you smoke or are pregnant
    • Whether you are on any medication

An individual is not obliged to provide their personal information to us however, without certain information from an individual it may not be possible for us to provide our products and/or services to the member.

HOW EXHALE COLLECTS AND HOLDS YOUR PERSONAL INFORMATION

Where possible, Exhale will collect your personal information directly from you or through our centralised online booking system, when you sign up and/or purchase Exhale classes. We may also collect personal information from you via our website www.exhlepilates.com.au  (“Exhale website”), promotional activities, competitions, QR code apps (or other apps required by the government) and
events.

WHAT WE DO WITH THE INFORMATION WE GATHER

Exhale will only use and disclose your personal information so we can provide you with the services you have requested and comply with government regulations, as well as for the following directly related secondary purposes:

  • Managing your account with Exhale
  • To improve our products and services
  • Send promotional emails and SMS to you about new products, special offers or other information which we think you may find interesting using the email address or mobile number that you have provided
  • Contact you for market research purposes. We may contact you by email, phone or mail.
  • To customise the Exhale website according to your interests
  • We may provide your information to our third party partners for marketing or promotional purposes provided we first have your consent
  • Exhale will never sell your information

WHO WILL EXHALE DISCLOSE YOUR INFORMATION TO?

Exhale will only disclose your personal information to third parties for the purpose of
providing Exhale classes and products to you or other directly related secondary purposes as set out above. Exhale may otherwise disclose your personal information with your consent or if it is required or authorised by law. By providing us with your personal information, you consent to this
disclosure of your personal information.